Text — AI Customer Service

Text turns customer conversations on your Webflow site into revenue.

Every visitor leaves signals: what they view, where they hesitate, what they ask. Text reads those signals and turns them into sales conversations. It connects to your Webflow site, so every interaction has the context and automation to convert, from first visit to follow-up. The widget matches your brand, so it feels like a natural part of the experience. No code required.

Customer service isn't a cost center. With Text, it's a revenue channel.

Why this matters

Your Webflow site already has traffic, but most of it leaves without a word. Text gives every visitor a reason to start a conversation, then turns that conversation into a lead or a sale.

With Text, you can:

1. Catch high-intent visitors the moment they hesitate
2. Answer instantly with AI, trained on your own content
3. Qualify and route leads 24/7, even when you're offline
4. Keep every conversation in one inbox, with AI summaries and suggested replies
5. See what actually drives revenue: which pages, messages, and moments turn visitors into customers

How it works inside Webflow

Add the chat widget to your Webflow site, and Text starts reading visitor behavior in real time: pages viewed, time on site, browsing patterns, past visits.

1. A visitor lingers on a pricing or product page. Text sends a message that fits exactly what they're looking at.
2. Someone asks a question. The AI Agent handles it start to finish — product details, plans, shipping, policies, all answered instantly from your content.
3. Intent spikes. Text routes the conversation to the right person with full context: what the visitor viewed, what they asked, and what they need next.
4. You're offline. The AI captures and qualifies the lead, so your team follows up with everything they need.

Everything lands in one inbox, with AI suggesting replies and summarizing context for your team.