FullContext

FullContext consists of two things:

1. A best-in-class chat experience that includes the ability to show and demo resources.

2. A new way to build workflows using nothing but natural language and notion-style blocks.

At FullContext, we believe that AI is going to revolutionize the workplace and create massive gains in throughput, quality, and productivity for organizations. At the same time, we also believe that the human element is critical and that the true power of AI lies in synergy: being able to supercharge employees while at the same time leverage their creativity to get the most out of AI.

To that end, we are excited to unveil the next generation of our conversational workflow builder that allows humans to realize their ideal workflows in natural language. This is a huge advancement over the status quo of rigid, complicated drag and drop workflow builders. Moreover, it also represents a new type of AI-powered solution in the market where AI is not treated as a black box, but is instead a transparent, human-configured piece of an optimal GTM workflow.

We also go way beyond the capabilities of trad chatbots. With FullContext, our agents can:

🛠️ Give demos - The agent can show off the product with interactive demos (we have our own interactive tour builder). Depending on the conversation, the agent can jump to relevant portions of the tour.

💡 Qualify and pro-actively lead the conversation - Instead of just acting as a reactive question answerer, our agents can be instructed to proactively ask questions and steer the conversation in a particular direction.

🕵️‍♂️ Identify visitors at the person-level - To create more personalized experiences, FullContext can optionally leverage a proprietary partner network to reveal the identity of the person who is interacting with the agent.

📚 Show interactive resources - Other resources such as case studies, slide decks, and videos can be shown to the user directly inside the experience.

🗓️ Schedule and book meetings - When appropriate, the agent can schedule with the buyer directly using our native scheduling tool or via 3rd party tools such as HubSpot or Calendly.

💬 Connect people to humans - Humans can join the conversation and take over from the agent.

🔔 Notify, route and perform other actions - The agent can be configured to trigger email and Slack notifications based on the content of the conversation and can route to the appropriate channel.