MC
Miles leads the design, delivery, and technology crafts at VMLY&R, bringing them together as a singular CX capability, working in lockstep with the strategic and creative teams to deliver highly engaging customer experiences on screen and beyond.
Having built his career fusing creativity and technology to craft digital-first experiences, Miles has a wealth of category experience – across banking, insurance, transport, sports & entertainment, FMCG, and government, with almost a decade of experience leading CX teams at Isobar, Fox Sports and Merkle.
Having built his career fusing creativity and technology to craft digital-first experiences, Miles has a wealth of category experience – across banking, insurance, transport, sports & entertainment, FMCG, and government, with almost a decade of experience leading CX teams at Isobar, Fox Sports and Merkle.
Sessions
Oct 5
3:00 pm
PT
Adapting to changing markets: a global consulting firm's perspective
San Francisco
In-person
Online
In-person
Online
Session
Workshop
Community Hub
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