Ideta

How to integrate Ideta with Webflow

Connecting Ideta's chatbots to your Webflow site opens up powerful automation capabilities. Choose from embed methods for quick setup or API integration for advanced customization.

The embed approach works best for most users — you can add chatbots in minutes without technical expertise. For teams needing custom workflows, data sync, or complex automations, the API provides greater control and scalability. Use the Ideta API documentation to build advanced integrations.

Integration methods

Use the Ideta widget

Add Ideta's chat widget to your Webflow site with a simple script embed. This method displays a customizable chat bubble that visitors can click to start conversations.

The widget integration requires copying a script from Ideta and pasting it into Webflow's custom code section. You can add the chatbot site-wide or to specific pages. For detailed setup instructions, see the Ideta integration guide.

Key capabilities:

• 24/7 automated support with instant FAQ responses

• Lead capture forms that collect visitor information

• Appointment scheduling with Google Calendar integration

• Multi-language support for global audiences

• Custom branding to match your site design

To implement: Build your chatbot in Ideta's visual editor, navigate to the Publish tab, copy the widget script, and paste it in Webflow's site settings before the closing body tag.

Inline embed and iframe

Embed Ideta chatbots directly on your pages using iframes. This approach works well for dedicated support pages, landing pages, or interactive forms.

Create full-page chatbot experiences or inline conversation flows within your content. The iframe method gives you precise control over placement and sizing. Access implementation details in the Ideta Help Center.

Use cases:

• Landing page conversions with embedded qualification flows

• Support center pages featuring prominent chat interfaces

• Interactive product tours guiding visitors through features

• Feedback collection forms integrated into page layouts

Add an Embed element in Webflow, paste your iframe code from Ideta's Publish section, and style dimensions to fit your design.

Build with Webflow and Ideta APIs

Connect Webflow's CMS and forms with Ideta's conversation platform for dynamic, data-driven experiences. This method enables real-time content updates, user data sync, and complex automation workflows.

API integration unlocks advanced capabilities like updating Webflow CMS items based on chatbot interactions, triggering conversations from form submissions, and syncing user data between platforms. Review the Webflow API documentation and Ideta API reference for implementation details.

Core capabilities:

• Trigger webhooks with POST /webhook/{botid}/{webhooklabel}

• Manage conversations via POST /conversations/start

• Update CMS content using Webflow Collections API

• Process form data through custom workflows

Accepting payments through chatbots

Enable payment collection within chat conversations by connecting Ideta to Stripe. Set up webhooks to process payment events and trigger automated actions.

Configure Stripe webhooks in Ideta to listen for checkout completion events. When payments succeed, automatically send confirmations, update order status, or grant access to gated content. Learn about Stripe webhook integration.

Implementation steps:

• Create webhook endpoint in Ideta

• Add webhook URL to Stripe dashboard

• Configure event listeners for payment confirmation

• Set up automated responses for successful transactions

Syncing content between platforms

Keep Webflow CMS content synchronized with Ideta conversation data. Use webhooks to automatically update collections when chatbot interactions capture new information.

Set up bidirectional sync to maintain consistency across platforms. When users submit information through Ideta chatbots, automatically create or update Webflow CMS items. Configure webhooks for item creation, updates, and deletion events.

Sync capabilities:

• Create CMS items from chatbot submissions

• Update existing content based on user feedback

• Archive outdated information automatically

• Maintain data consistency across platforms

What you can build

Integrating Ideta with Webflow enables powerful automated experiences. Here are proven implementations:

• 24/7 customer support portal: Build a support page with an embedded Ideta chatbot that answers common questions, routes complex queries to human agents, and provides order tracking — like Tulip Cleaners reduced support calls by 40%

• Lead generation machine: Create landing pages with conversational forms that qualify prospects, book demos automatically, and sync data to your CRM — similar to MyTraffic's 18% increase in demo bookings

• Appointment booking system: Design service pages where visitors schedule consultations directly through chat, with automatic calendar sync and reminder notifications for both parties

• Interactive product showcase: Develop product pages with guided tours via embedded chatbots that recommend options, answer specifications, and capture purchase intent data