Your AEO Assessment: freshworks.com
Overall AEO Maturity score: 2 out of 5

Your top 3 priorities
Here's where freshworks.com can make the fastest gains in AEO visibility, accuracy, and traffic. If you only did three things, do these:
Content answers at least 50% of the key questio...: close content gaps. The assessment identified key prospect questions that your content doesn't address. Create new content specifically targeting...
Google lighthouse score 30+: run lighthouse mobile audit in chrome devtools; address opportunities flagged by lighthouse. Mobile performance is typically 10-20 points lower than desktop due to CPU ...
Author bylines present on at least 5% of conten...: add author bylines to content pages. Attribute articles, guides, and blog posts to named authors with credentials. Llms and search engines use au...
What your AEO Assessment covers
Your personalized AEO assessment measures how well freshworks.com is positioned for AI-driven discovery. It evaluates your site’s performance across four key categories—Content, Technical, Authority, and Measurement—to show how effectively AI systems can understand, cite, and recommend your brand.

Content
Content: Build the source AI trusts
We evaluated how your content performs across freshness, structure, depth, and clarity to see how well it helps AI understand what you do and why you matter.
Content Category Score
Freshworks achieved Level 2 in Content. Key areas for improvement: Content answers at least 50% of the key , Average Flesch Reading Ease score is at , Average Flesch Reading Ease score is at .
Content answers at least 50% of the key questio...
Close content gaps. The assessment identified key prospect questions that your content doesn't address. Create new content specifically targeting these unanswered questions. Prioritize questions wi...
Average flesch reading ease score is at least 30
Improve content readability. Target Flesch Reading Ease of 40-60. Use shorter sentences, active voice, and plain language. Break up dense paragraphs. Technical content can still be precise without ...
Average flesch reading ease score is at least 50
Improve content readability toward a Flesch score of 50+. Maintain technical precision but simplify surrounding language: shorter sentences, active voice, and plain English for non-technical passag...
Question Coverage Percentage
Coverage of the 100 most likely questions your target audience will ask related to the topics visible on your site.
Technical
Technical: Structure wins
We evaluated how well your site uses schema, other metadata, accessibility, and speed, and more to help LLMs understand the structure and meaning of your content and establish one part of your authority in AI-driven search.
Technical Category Score
Freshworks achieved Level 2 in Technical. Key areas for improvement: Google Lighthouse score 30+ (mobile) — r, Organization, Brand, or Corporation sche, Sitemap.xml is present and valid (lists .
Google lighthouse score 30+
Run Lighthouse mobile audit in Chrome DevTools; address opportunities flagged by Lighthouse. Mobile performance is typically 10-20 points lower than desktop due to CPU throttling and network simula...
Organization, brand, or corporation schema.Org ...
Add Organization schema (JSON-LD) to your homepage. Include: name, url, logo, description, sameAs (social profiles), contactPoint. This structured data helps LLMs build an accurate entity profile o...
Sitemap.Xml is present and valid
Create and maintain sitemap.xml at domain root; include all important pages and update frequency. Submit to Google Search Console and Bing Webmaster Tools.
Schema Coverage Percentage
Share of pages with schema.org metadata for improved LLM and search engine understanding.
Authority
Authority: Earn trust, everywhere
We evaluated how your site establishes authority by looking at how and how frequently others talk about you, the associated sentiment, and more.
Authority Category Score
Freshworks achieved Level 2 in Authority. Key areas for improvement: Author bylines present on at least 5% of, Author bylines present on at least 25% o, Company is mentioned on at least 40% of .
Author bylines present on at least 5% of conten...
Add author bylines to content pages. Attribute articles, guides, and blog posts to named authors with credentials. LLMs and search engines use authorship signals for content authority scoring (Goog...
Author bylines present on at least 25% of conte...
Expand author attribution to 25% of content pages. Include author bios with credentials, link to author profiles, and use Person schema to give LLMs structured authorship data.
Company is mentioned on at least 40% of relevan...
Increase your presence on authoritative industry sources. Pursue: industry analyst coverage, guest posts on major publications, review site profiles (G2, Capterra, TrustRadius), industry directory ...
Authority Coverage Percentage
Percent of top 50 industry sites that mention you.
Measurement
Measurement: From rankings to representation
This score reflects how well you monitor your visibility across AI systems; from tracking brand mentions and citations to understanding sentiment and share of voice.
Measurement Category Score
Freshworks achieved Level 2 in Authority. Key areas for improvement: Author bylines present on at least 5% of, Author bylines present on at least 25% o, Company is mentioned on at least 40% of .
Author bylines present on at least 5% of conten...
Add author bylines to content pages. Attribute articles, guides, and blog posts to named authors with credentials. LLMs and search engines use authorship signals for content authority scoring (Goog...
Author bylines present on at least 25% of conte...
Expand author attribution to 25% of content pages. Include author bios with credentials, link to author profiles, and use Person schema to give LLMs structured authorship data.
Company is mentioned on at least 40% of relevan...
Increase your presence on authoritative industry sources. Pursue: industry analyst coverage, guest posts on major publications, review site profiles (G2, Capterra, TrustRadius), industry directory ...
Measurement Coverage
Presence of externally visible signs on your website that you are using measurement tools.




