Bitrix24

How to integrate Bitrix24 with Webflow

Connect Bitrix24 with Webflow through automation platforms (Zapier, Make) for form-to-CRM workflows, embedded widgets for live chat and CRM forms, or custom API development for complex synchronization.

Use automation platforms

Zapier and Make route Webflow form submissions to Bitrix24 CRM without code. This is the recommended approach for most users. Setup takes 10-15 minutes.

When a visitor submits a contact form on your Webflow site, the platform creates a lead in Bitrix24 with mapped fields (Name → NAME, Email → EMAIL, Phone → PHONE, Message → COMMENTS).

Zapier offers pre-built Webflow→Bitrix24 templates. Make provides visual workflow building with conditional routing — send Contact Form submissions to Sales leads, Demo Requests to Support team.

Setup: Create an account, authorize both Webflow and Bitrix24 connections, select triggers and actions, map fields, and test with sample data.

Costs: Zapier starts at $19.99/month after the free tier. Make offers usage-based pricing with free options.

Embed Bitrix24 widgets

Bitrix24 provides embeddable JavaScript widgets for live chat, CRM forms, and callback requests.

Generate widget code in Bitrix24 through CRM → Sales → Sales channels → Website widget. Copy the JavaScript and add to Webflow through Project Settings → Custom Code → Footer Code (50,000 character limit). Publish your site.

For page-specific placement, use a Code Embed element in Webflow Designer.

Widget types:

• Multi-channel widget: Live chat, WhatsApp, Facebook Messenger, Telegram, CRM forms, and callback requests in one interface
• Inline CRM forms: Render directly in page layouts with custom fields and GDPR compliance options
• Live chat with JavaScript API: Advanced customization through event handlers for user pre-authentication and custom data injection

Build with APIs

Direct API integration provides complete control but requires significant development resources. Both platforms use OAuth 2.0 authentication.

Rate limits:

• Webflow: 60 requests/minute (Starter/Basic), 120 requests/minute (CMS/Business)
• Bitrix24: 2 requests/second (Standard/Professional), 5 requests/second (Enterprise)
• Webflow publish: 1 successful publish per minute

Key endpoints:

• Bitrix24: crm.lead.add, crm.contact.add, crm.deal.add
• Webflow: GET /forms/{form_id}/submissions (read-only), POST/PATCH for CMS operations

Important: Webflow's Forms API is read-only. You cannot create form submissions programmatically. Bidirectional sync operates through webhook triggers and API calls with variable delays (seconds to minutes under high load), not true real-time synchronization.

What you can build

Integrate Bitrix24 with Webflow through automation platforms for lead capture and CRM workflows.

• Lead qualification funnels: Multi-step Webflow forms create Bitrix24 leads through Zapier or Make with automatic scoring, territory-based assignment, and triggered email sequences.
• Real estate property portals: Webflow CMS collections display listings while inquiry forms route to Bitrix24 deals linked to specific properties.
• Agency client dashboards: Webflow membership sites display Bitrix24 project status through API connections. Note: Requires custom development; expect 1-5 minute sync delays due to rate limits rather than true real-time updates.
• E-commerce customer management: Webflow order confirmations route to Bitrix24 to create contact records and deals with purchase history.