Neo Mail
Use the Neo Mail app to enable Neo Mail's email infrastructure to work with Webflow sites through API or webhook configurations.
How to integrate Neo Mail with Webflow
Managing business email through a custom domain and routing website form submissions to your inbox requires connecting email services to Webflow. Neo Mail provides professional email hosting with your custom domain, but integration options depend on your technical requirements and the complexity of your email workflows.
You can connect Neo Mail to Webflow through the official Neo Mail app for basic account management or build custom automation workflows using Webflow webhooks with platforms like Make or Zapier to route form data to Neo Mail via SMTP.
Use the Neo Mail App
You can download the official Neo Mail app from the Webflow Marketplace. The app primarily handles Neo Mail account management and domain configuration rather than automating form submissions to your Neo Mail inbox.
When to use this method:
- You need to set up or manage your Neo Mail email account from within Webflow
- You want official app support backed by the Webflow Marketplace
- Your use case centers on email account administration rather than form-to-email automation
The app's functionality focuses on account setup and management. For automated form submission routing to Neo Mail, you'll need to use automation platforms described in the next section.
Build with automation platforms and Neo Mail SMTP
Neo Mail does not provide a documented REST API for direct form integrations. However, you can route Webflow form submissions to Neo Mail by connecting Webflow webhooks to automation platforms like Make or Zapier, which then send emails through Neo Mail's SMTP server.
When to use this method:
- You need to route form submissions to your Neo Mail inbox automatically
- You want to apply custom logic or data transformation before sending emails
- You're comfortable managing integrations through third-party automation platforms
This approach requires the following:
- Webflow form with webhook configured to send POST data to your automation platform
- Make or Zapier account with access to email actions
- Neo Mail SMTP credentials for your custom domain email address
- Configuration of the automation workflow to parse form data and send via SMTP
This method adds complexity compared to direct integrations but works when direct API access isn't available. Neo Mail handles DNS configuration automatically, so you won't need to manually set up MX, SPF, or DKIM records.
What you can build
Connecting Webflow forms to Neo Mail through automation platforms lets you route form submissions to your custom domain inbox.
- Contact form routing: Configure Webflow forms to send inquiry details to your Neo Mail inbox through Make or Zapier, routing customer messages to your custom domain email address where you manage other business correspondence
- Newsletter signup collection: Connect Webflow signup forms to automation workflows that add subscriber information to a spreadsheet or CRM while sending a confirmation email through your Neo Mail SMTP server to maintain consistent branding across your website and email communications
- Event registration notifications: Build registration forms that trigger notification emails to your Neo Mail inbox through automation platforms, creating a record of registrations while alerting your team to new sign-ups from your branded email domain
Frequently asked questions
Email delivery troubleshooting requires access to your email service's delivery logs and error messages. Common issues include authentication failures, DNS configuration errors, spam filtering, and webhook configuration problems. Consult Neo Mail's support documentation at www.neo.space for service-specific troubleshooting guidance, log access, and error code interpretations. Test with multiple recipient domains to identify domain-specific filtering issues.
General email authentication requirements: Incorrect MX records prevent all email delivery—messages bounce permanently. Wrong SPF/DKIM configurations cause receiving servers to mark emails as spam or reject them entirely. Proper DNS configuration is mandatory for email authentication.
Webflow forms don't natively support third-party email providers. Webflow's built-in form system only supports Webflow's notification system or webhook integrations.
Description
Neo Mail provides email hosting services to consumers and businesses.
This integration page is provided for informational and convenience purposes only.

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