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The most common client invoicing mistakes freelancers make — and how to avoid them

Find out how to maintain your reputation — and ensure you get paid — by avoiding these common client invoicing mistakes.

Mallory Russell
March 27, 2017
Freelancing

As a web designer, your reputation is key — the amount of work you get depends on it. To maintain a positive one, you need to do outstanding work. But you also need to put your best foot forward when it comes to your business, especially when you’re dealing with billing and invoicing.

Snags in the process can lead to confusion and headaches for both you and your clients, and your reputation could take a ding. Here are some common invoicing mistakes and how to avoid them.

Your invoice template is unprofessional

Many freelance designers choose to create their own invoices.. While this might seem like a fine choice, creating and designing your own invoice may leave you more open to errors. And if you’re constantly updating your templates, your changes could confuse clients.

To avoid these pitfalls — and make a good impression — use an online invoicing system that has invoicing templates baked in. This invoicing tool, for example, has ready-to-go templates with fields for all the necessary information. You can also customize these invoices with your own logo and colors to ensure a seamless client experience

And for your Webflow clients, use Client Billing, which automates your invoicing and payment management right inside Webflow.

You’re not numbering your invoices

Your invoices need to have all the basics:

  1. Your contact information
  2. Dates and fees for the project
  3. The grand total

To keep your bookkeeping tidy, it’s important to give each invoice a unique number for easy reference. How you number them is up to you. Just be consistent and follow a sequential order so they’re easy to track and manage.

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You … send … paper invoices?!

Paper invoices are outdated — and using them sends the message that you are too (not a good look for a web designer!). They’re also more likely to get lost in the shuffle, meaning they take longer to get paid. These days, online invoicing software is the way to go.

With Square Invoices, you can quickly create invoices and send them straight to your clients’ email inboxes (from your desktop computer or mobile device). From there, they can pay you with just a click. Offering this level of convenience to your clients makes for a more positive and efficient payment experience.

You’re inconsistent with your invoicing

Clients expect to see and pay bills at the time you mutually agreed upon. But when things get busy, it can be hard to stay on top of that schedule. An easy way to avoid being late sending out your bills is to schedule invoices through your online invoicing software. With Square Invoices, you can schedule your invoicing in advance, and even set up recurring invoices for longer-term projects.

Professionalize your invoicing

How you manage the business side of your practice matters — a lot.. This special offer from Square will help you avoid these invoicing mistakes.

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