As more fully described herein, if you, in your sole discretion and as part of your access and use of the Webflow Platform, wish to use of any of the additional products or services specified herein (each, an “Additional Product Offering”), such use is subject to certain terms and conditions contained in these Product Specific Terms (“Product Terms”).
By using any Additional Product Offering, ( 1 ) you confirm that you have reviewed and agree to be bound by, on behalf of yourself and/or the applicable entity you use Webflow on behalf of, Section 1 (“General”), Section 6 (“Miscellaneous”), and the applicable Additional Product Offering’s terms and conditions below; and ( 2 ) you agree such terms are hereby incorporated by reference into either Webflow’s Terms of Service or the Master Subscription Agreement (or related master agreement) between you and Webflow, Inc. (“Webflow”, “we”, “us”, or “our”), as applicable (in either case, together with the applicable Product Terms, the “Agreement”).
By way of example only, if you choose to use Webflow’s Localization Feature (Section 6) and no other Additional Product Offering, you agree to be bound by the terms and conditions of Section 1, 5, and 6 of these Product Terms (which are incorporated by reference into the Agreement between you and Webflow, and the remaining Sections do not apply). For the avoidance of doubt, if you do not agree to Section 1 (“Agreement”), Section 6 (“General”), and/or the applicable Section(s) for any Additional Product Offering you wish to use, you may not use (and must discontinue any use of) the applicable Additional Product Offering.
2. Third-Party Services
You further acknowledge and agree that ( 1 ) it is the sole responsibility of the respective Third-Party Service provider, and not Webflow, for providing all support, maintenance, and technical assistance to you with respect to their Third-Party Service(s) (including their interoperation with your Webflow Account and Website Content); ( 2 ) Webflow may, at any time and in our sole discretion and without any notice obligation, suspend, disable, or remove any Third-Party Service; and ( 3 ) to the maximum extent permissible under applicable law, Webflow shall not be liable for any losses, damages, or liabilities you may incur as a result of Webflow taking such action, including without limitation any loss of profits, data, goodwill or other intangible losses.
3. Webflow E-Commerce
In your sole discretion, you may choose to enable and use with the Platform optional features that permit you, by way of your Website Content, to provide or sell your products and services to, and/or collect payments from, your End Users (collectively, “E-Commerce Activities”). In order to conduct E-Commerce Activities, you must be 18 years or older (or at least the legal age of majority in your country of residence) and you must provide your full legal name, current address, valid email address, and any other information we request.
For the avoidance of doubt, Webflow is not a party to, and shall not be liable for, E-Commerce Activities you undertake or any related interactions between you and your End Users. Any products or services that you offer for sale in your E-Commerce Activities is your exclusive responsibility, so your End Users must look only to you for any damages that result from their purchases.
You are solely responsible for your E-Commerce Activities, including but not limited to responsibility for the following:
- all Taxes and fees associated with your E-Commerce Activities, including without limitation any Taxes related to the purchase or sale of products or services in connection with your E-Commerce Activities;
- collecting, reporting, and remitting required Taxes to relevant government authorities;
- informing your End Users of required Taxes, and providing them with invoices as required by applicable law;
- monitoring distance sales thresholds in the European Union (as applicable) and other indirect Taxes (such as value-added tax or goods and services tax) and registration thresholds in the countries where you have customers or where you ship goods or provide services;
- registering for indirect Taxes in countries where you are required to register. You also agree that any tax estimates, reporting or related materials that we may provide via the Platform are for illustration purposes only, and you may not rely on them to comply with your tax obligations. We do not give tax advice, and nothing we say should be interpreted as such;
- fulfilling and delivering your products and services to your End Users;
- any claims or warranties you make in connection with your E-Commerce Activities and any claims made by End Users against you; and
- handling any comments or complaints related to your E-Commerce Activities, including without limitation any issues related to payments, promotions, refunds or chargebacks. You agree to provide accurate and complete contact information on your sites so that your End Users can submit comments or questions to you.
To accept payments from your End Users in connection with your E-Commerce Activities, you must create and connect your Webflow Account to your payment processor account (i.e., Stripe) (the “E-Commerce Payment Processor”). Your relationship and account with the E-Commerce Payment Processor is governed by the E-Commerce Payment Processor’s terms, conditions, and policies (e.g., prohibited or restricted business activities). By way of example only and without limitation, by registering an account with Stripe as the E-Commerce Payment Processor, you agree that you will not conduct any E-Commerce Activities that are connected with any Prohibited and Restricted Businesses, which may vary from country to country. For the avoidance of doubt, Webflow does not control and is not liable for any issues you have with the E-Commerce Payment Processor or any transaction you enter into with or through it (e.g., obtaining invoices for any transaction fees associated with your E-Commerce Activities). The E-Commerce Payment Processor is a Third-Party Service, as described in Section 2 of these Product Terms, and your use of the E-Commerce Payment Processor shall be subject to the terms and conditions in Section 2 as well.
4. Webflow Marketplace
4.1 Third-Party Designers. Webflow operates and provides an online marketplace (the “Marketplace”) where users of the Platform may find and review lists of third-party designers, freelancers, and partner agencies available for hire at https://webflow.com/designers/hire and https://experts.webflow.com to assist with creating Website Content or otherwise using the Platform (collectively, “Third-Party Designers”). For the avoidance of doubt, these lists are purely for informational purposes and Webflow does not ( 1 ) employ (and is not directly affiliated with) any of these Third-Party Designers, or ( 2 ) guarantee the accuracy, reliability, quality, or completeness of the work done by them. You agree it is your sole responsibility to vet any Third-Party Designers before you choose to hire them as well as any content they provide to you (e.g., customized Website Content) prior to your use of such content, and you assume all liability for any content they provide that you ultimately choose to use. Webflow may, in its discretion, investigate Third-Party Designers who receive multiple complaints from users, provided that Webflow does not guarantee that it will take any specific disciplinary action regarding such complaints.
4.2 Marketplace Products. Webflow’s Marketplace also allows you to select free or paid Templates, Libraries, and Apps that can be integrated or otherwise used by you as part of the Platform (collectively, "Marketplace Products"). For the avoidance of doubt, Marketplace Products may be developed and maintained by either Webflow or by third parties (e.g., designers or developers). Your selection or use of Marketplace Products provided by a third-party (the “Product Provider”) may require you to agree to additional terms and conditions required by the Product Provider for the applicable Marketplace Product. You acknowledge and agree that Webflow is not a party to the agreement between you and the Product Provider with respect to that Marketplace Product. Notwithstanding, you agree that Webflow is an intended third-party beneficiary to the agreement between you and the Product Provider with respect to that Marketplace Product and shall have the right (and will be deemed to have accepted the right) to enforce that agreement against you as a third-party beneficiary at our discretion.
You acknowledge and agree that ( 1 ) Webflow is not responsible for and does not endorse or guarantee the quality of any Marketplace Products made available by a Product Provider; and ( 2 ) the applicable Product Provider is solely responsible for the Marketplace Product it provides, the content therein, any claims that you or any of your End Users may have relating to that Marketplace Product, and any technical support required if a problem arises with its respective Marketplace Product. To the maximum extent permissible under applicable law, Webflow assumes no responsibility and disclaims all liability in connection with your use of any third-party Marketplace Products.
When you install and/or purchase a Marketplace Product via Webflow’s Marketplace, you may be required to make related payments directly to Webflow. For Marketplace Products not owned or operated by Webflow, you are receiving access rights to use such Marketplace Product from the applicable Product Provider.
These rights granted to you to use any Marketplace Product are personal to you, and are not transferable to any third parties, such as your End Users. Any rights to provide or resell Marketplace Products to third parties must be granted directly by the Product Provider.
In your sole discretion, and subject to the terms of your payment plan (as set forth on https://webflow.com/pricing) or the applicable Order Form, you may purchase language translation services made available via the Platform that enable you to localize (e.g., translate) your Website Content and make it available to End Users in alternative languages for specific locales (the "Localization Feature"). For illustration purposes only, the Localization Feature is powered by the highly-reputed Amazon Translate machine learning engine.
By using the Localization Feature, you acknowledge and agree that ( 1 ) the translation and localization provided via the Localization Feature (i) may not be 100% accurate, complete, or reliable and (ii) does not represent Webflow’s views; and ( 2 ) Webflow makes no guarantee regarding the accuracy, quality, reliability, or suitability of the output from the Localization Feature (“Localized Website Content”). Notwithstanding any other term of the Agreement, ( 1 ) the Localization Feature is provided “as is” without warranties or representations of any kind; ( 2 ) to the maximum extent permissible under applicable laws, Webflow disclaims any and all liability related to your use of the Localization Feature or any Localized Website Content; and ( 3 ) you assume all risks associated with your use of the Localization Feature and Localized Website Content, and you are solely responsible for: (a) thoroughly reviewing all Localized Website Content (including, without limitation, verifying its accuracy, authenticity, legality, reliability, and appropriateness for Customer’s contemplated use case(s)) before publishing, distributing, displaying, or otherwise using such Localized Website Content; and (b) ensuring that your Localized Website Content complies with all applicable laws and the terms of the Agreement.
In the event of any conflict between the Agreement and the applicable terms and conditions of these Product Terms, the applicable terms and conditions of these Product Terms shall govern, but solely with respect to such conflict. All other terms and conditions of the Agreement not expressly modified by these Product Terms shall remain in full force and effect. Undefined capitalized terms used herein shall have the meanings ascribed to them in the Agreement.
The applicable terms and conditions of these Product Terms, together with the Agreement, set forth the final, complete, and exclusive agreement between the parties relating to the subject matter hereof, and supersede any other agreements or communications relating thereto. Webflow may, in its sole discretion, modify, or update these Product Terms from time to time in the usual course of business (e.g., when we modify or introduce any new Additional Product Offering). Webflow will provide you with notice of any material changes, modifications, or updates to these Product Terms through your email Webflow has on file, through the Platform, and/or by updating the date at the top of these Product Terms, in Webflow’s discretion. You are responsible for updating and maintaining your current contact information through the Platform and reviewing the Product Terms applicable to Additional Product Offerings you use regularly for updates. Your continued use of any of these Additional Product Offerings after any such modifications or updates shall constitute your consent to such changes.