We've had an intermittent series of incidents that disrupted the Webflow experience for too many of you.
These issues have affected site availability, slowed down the Designer and Dashboard, and, in multiple cases, degraded CMS performance.
Each of these incidents had different root causes, none were tied to new feature launches. But that doesn't change the fact that taken together, they've damaged your trust in our reliability. And that's unacceptable.
We're very sorry for these incidents and the disruptions they have caused. We hear your frustration, and we feel it ourselves. I'm not satisfied with where things stand and neither is our team.
We are acting with urgency. Our engineering teams are deploying fixes, reinforcing our systems, and improving how we handle scale. We've tightened change controls and launched dedicated initiatives to improve performance across the board, especially in the CMS, which sits at the heart of so many of your workflows.
Some of these improvements are already live and others are underway. But let me be clear: we know trust isn't restored with promises. It's earned through action. That means demonstrating focus, consistency and quality in what we deliver, and ultimately how we show up in hard moments.
Webflow was built to enable teams to build without compromise. That promise only holds if our product is available, reliable, and supports you. All the time. I take that responsibility seriously, and you have my commitment that we will make this right.
We take the availability of our platform very seriously. We're committed to seeing this through, no matter how long it takes. We'll continue sharing updates through our status page as we work toward a full resolution.
Linda Tong
Webflow CEO
