6 must-have pages on a website: What to include in yours

6 must-have pages on a website: What to include in yours

There are six core pages on a website that every designer should feature. Learn which six pages are essential and why — and what to include on each.

6 must-have pages on a website: What to include in yours

6 must-have pages on a website: What to include in yours

There are six core pages on a website that every designer should feature. Learn which six pages are essential and why — and what to include on each.

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Written by
Webflow Team

While effective websites can have just a single page or dozens of pages, the vast majority of sites are four to 10 webpages. This number isn’t a coincidence — it represents the most efficient way to organize and present relevant information.

Our list of the six most important pages on a website covers the essentials of any basic business-oriented website design. Read on to find out which pages you need, what content to include on each, and how to optimize them for best results.

Website structure matters: Here’s why

A website with a well-organized structure holds two distinct advantages over its disorganized counterparts. Firstly, organization enhances the user experience (UX), allowing visitors to navigate the site effortlessly between pages to find the information they need quickly.

Secondly, user experience and search engine optimization (SEO) go hand in hand. When a site offers a great user experience (by making navigation seamless, for example), search engines crawl and index it more efficiently, leading to higher placement in search engine rankings and more search visibility, which increases organic traffic. Since search engines prioritize metrics such as relevance, quality, and usability, a stellar site UX directly enhances SEO.

In the design phase, it’s crucial to use content mapping to ensure all vital information is both present and intuitively placed. Equally important is structuring page URLs into a logical hierarchy to effectively communicate the site’s architecture to human users and search engines. And when it’s time to launch, create (or autogenerate) a sitemap that captures your website architecture and submit it to Google to expedite the indexing of your site.

The 6 pages every website needs

This list of website pages outlines the foundational structure for common smaller websites, like those for freelancers and small businesses. Larger entities — such as major corporations and ecommerce businesses offering a broader range of products, services, or information — require more pages and complex layouts. Regardless of the scale of the project, this list is an excellent starting point for building and organizing a website.

1. Homepage

The homepage must engage visitors immediately. While homepage design varies, the most common components include a hero image, a unique header, and a call to action (CTA) “above the fold” — meaning visitors can see it before scrolling further down. These elements offer a quick insight into what the business or site offers, enticing visitors to explore further.

As visitors scroll below the fold, homepages typically present essential information about the product, service, and company organized under distinct headings. This placement strategy capitalizes on users’ initial interest captured above the fold with appealing images and compelling headers.

LEGIT Coffee Co homepage with text saying “Legitimately great coffee and food” next to an image of a latte. A button with a link to the menu is beneath the text.
Source: LEGIT Coffee Co

Take Aidan Quigley’s homepage design for LEGIT Coffee Co as an example — a beautiful hero image, a header in the evocative Voyage typeface that reads “Legitimately great coffee and food”, and a gentle CTA to view the menu come together and invite visitors to engage further. More in-depth details are situated below to ensure the homepage isn’t overwhelming at first glance and to provide a structured user journey, beginning with a captivating hook and gradually offering more information for those keen on exploring.

2. Products or services page

The products or services page showcases the business’s offerings by detailing each option and its advantages. If prices are standardized, include them for transparency — that’s a detail visitors often appreciate. When standard pricing isn’t applicable, provide a clear path for users to request a quote.

For ecommerce sites, this page might transform into an online store, complete with search functionality to allow visitors to find and explore products they’re interested in quickly. If you’re marketing a service, consider laying out a step-by-step description of the process on this page to demystify it, instill confidence in potential customers, and inform them on what to expect. This builds trust and makes it easier for visitors to make a decision.

Services page of The High Rise Guys website describing rope access window cleaning, water-fed window cleaning, aerial lift window cleaning, and interior window cleaning services.
Source: The High Rise Guys

Cathy Matovu’s services page for industrial window cleaners The High Rise Guys sets out the available services clearly, using icons to visually break up the description and help visitors remember the content. The explanations go beyond the basics by offering reassurance about privacy and safety concerns to address any doubts visitors might have in booking the service.

3. About page

The about us page is one of the most frequently visited website pages. It’s crucial for differentiating the business from competitors, as users often consult this page to understand what sets a business apart. Highlighting aspects that make the business unique — including the team’s background, values, and principles — showcases what qualifies the business in its field or industry.

Always ensure the copy is customer-centric. Instead of adopting a boastful tone, emphasize how the background and expertise of the team or individual ideally position them to address and fulfill the customer’s needs. By doing so, you not only build trust but also demonstrate dedication to solutions-oriented service rather than just self-promotion.

Yoga by Nina’s about me page.
Source: Yoga by Nina

An excellent example is Ocrism Studio’s about page design for Yoga by Nina. The copy sparks curiosity about Nina’s classes and thoughtfully conveys her extraordinary background as a taekwondo champion, actress, K-pop artist, and reality TV star. By explaining what drew Nina to yoga and how her background informs her teaching approach, this about page offers a compelling narrative that connects with potential clients, letting them know why her experience enhances her yoga teaching.

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4. Contact page

If site visitors are intrigued by the business’s services but find it challenging to reach out, they may opt for a competitor’s site instead. Keeping the contact page accurate and current is paramount to avert this. Offering a variety of contact channels is ideal to cater to different customer preferences.

For effective communication, consider including:

  • An email address: Caters to those who value a written record of their correspondence
  • A phone number: Useful for those seeking an immediate, direct conversation
  • A physical location and/or mailing address, plus business hours: Promotes transparency and aids those interested in visiting in-person or sending mail
  • An online contact form: Allows visitors an uncomplicated method to initiate contact directly from the website
Punctuate Design contact page showing a smiling photo of Thibault Lerailler.
Source: Punctuate Design

Thibault Lerailler’s design studio website, Punctuate Design, exemplifies this approach. It features a welcoming contact form, allowing visitors to communicate freely, and a friendly photo of Thibault that adds a personal touch. The site thoughtfully includes easy-to-access contact information in a footer section on all website pages with a “get in touch” CTA, phone number, and physical address. This comprehensive approach ensures visitors feel valued and have multiple avenues to reach out, enhancing their experience and interaction with the business.

Punctuate Design footer showing Instagram and Pinterest buttons, navigation links, and a “Get in touch” button.
Source: Punctuate Design

5. Privacy policy page

Business websites are legally required to include a privacy policy if they collect any of the following personally identifying information from visitors:

  • Names
  • Addresses
  • Email addresses
  • Phone numbers
  • Credit card details

The privacy policy must communicate how data collection, storage, and usage are carried out in plain, comprehensible language.

Raglan Community House privacy policy.
Source: Raglan Community House

Creative studio HNDRX’s privacy policy for the New Zealand community organization Raglan Community House is written in clear, nontechnical language. It concisely describes the types of personal information the site collects, the purposes for collection, and how users can request a copy of the stored data. By maintaining clarity and accessibility, the privacy policy page reassures visitors and demonstrates responsible handling of confidential information.

6. Terms and conditions page

While terms and conditions pages aren’t legally required like privacy policies, they are crucial for business websites. Including one can help businesses prevent disputes and legal trouble. Irrespective of user traffic, it’s a good idea to maintain a terms and conditions page to serve as an insurance policy against potential problems.

New York Jazz Bands terms and conditions page listing out their procedures for hiring a band and a refund policy.
Source: New York Jazz Bands 

The terms and conditions page for New York Jazz Bands clearly sets out the hiring procedure, cancellation policy, refund policy, and privacy policy in clear, nontechnical terms. Designed by Organic Web Design, this page on the site serves as a document that the band can use to educate customers about their responsibilities ahead of time and protect the band against financial losses from last-minute cancellations.

Additional pages to consider

The six pages outlined above are essential for most small and medium-sized businesses. However, expanding your site with additional pages, like a blog page, can be beneficial. A blog informs your clients about product innovations, events, and offers and bolsters your SEO efforts.

Two additional pages can increase conversions. An FAQ page addresses common questions, easing potential customers’ concerns, while a testimonials page offers social proof, reinforcing purchase decisions.

Presenting case studies from successful collaborations with previous clients also builds credibility, as does showcasing a portfolio page. For businesses running digital marketing campaigns, special landing pages can enhance digital marketing efforts by providing targeted information. A cleverly designed 404 page also plays a pivotal role in transforming potential frustration into a positive user interaction.

Create a flawlessly organized website with Webflow

Designing in Webflow helps you create beautifully structured and visually stunning websites. By dividing content into page folders, you can ensure even the most complex sites stay neatly arranged and follow a clear hierarchy. Webflow’s Designer tool makes this organization intuitive and seamless.

If you’re looking for more examples of core website pages, browse our selection of industry-specific templates. Each template includes the essential components every business site needs to succeed, enabling you to create a tailored and cohesive design.

Webflow University’s tutorials are always available to help you learn more about optimal website structure and bring your web design ideas to life on the screen. These guides assist you in creating comprehensive, user-friendly sites, providing you with practical knowledge to turn your website vision into reality with Webflow.

Last Updated
September 4, 2023